Free Shipping within Hong Kong on orders over HK$1500

Return & Exchange Policy

All sales are final. We only accept exchanges for product damaged in transit or if the incorrect item was shipped to.

To be eligible for an exchange, you must first contact us within 14 days after the receipt of your online order (as determined by the date of signing for the purchase). The customer is strongly advised to send a photo to or by Facebook immediately in case of any defects discovered upon the receipt of goods. The image should clearly capture the damaged portion to help us resolve the issue in the quickest possible way.

Please make sure that the item for returning is in a condition that it can be sold again and that the original package is intact.

  • No damage or stains on the products
  • Product remains unworn, unused and unwashed
  • All Product tags present
  • All original tags attached
  • In Resell-able condition
  • Due to hygiene concerns, we do not accept returns or perform exchanges for intimate wear/bodywears, swim wears and socks.

In the event of any dispute, “Miki House Hong Kong” reserves the right of final decision.


換貨政策:您必須在收到購買貨品後的 14 天內聯絡我們(以貨品簽收日期為準)。我們建議顧客在收到貨品後如發現任何瑕疵馬上與我們聯絡。您可以發送照片至 或 Facebook。圖像必須清楚地顯示損壞的部分以便我們儘快處理您的換貨申請。


  • 產品無損壞或污漬
  • 產品未磨損、未使用和未清洗
  • 顯示所有產品標籤
  • 保留所有原始標籤
  • 處於可轉售狀態
  • 出於衛生考慮,我們不接受內衣/內褲、泳裝和襪子的退貨或換貨。